We have always valued the collection, processing and protection of your data and privacy as a core company principal and will continue to do so long into the future.
Which is why we respect and protect your personal data, pursuant to the provisions of the General Data Protection Regulation (GDPR) EU 2016/679, as it has been incorporated to our national legislation and applies today.
You can find below further information on which data we collect, process, maintain, how we use it, for which reason, as well more information about your rights.
For all our services, the business that is responsible for your privacy, – the Data Controller- is the one person business ‘ELENI DIMITRIADOU’.
How we use your information (name, address, phone number, email).
How we use your name address, phone number, email Why?
Deliver your purchases to you In order to perform our contract with you and send your order to the provided address
Send you service messages by email or sms In order to confirm your order and tell you when your order is coming
Send you updates by e-mail or sms In order to keep you updated about our new collections, discounts and our news in general. We only send this with your permission
Οffences preventions and detection
In order to ensure we are giving you what you want
Be informed about what our customers like In order to stay ahead of the competition
Your contact history with ART WEAR DIMITRIADIS
What we discussed via phone, or e-mail, or social media (Facebook, Instagram etc)
How we use it Why?
Provide customer support before, during and after the order’s performance
In order to perform our contact with you and offer you the best possible customer experience
Train our staff
In order to get the best possible customer service each time you contact ART WEAR DIMITRIADIS
Purchase history and Favorite Items
What you have already bought and what you saved in your basket for another time
How we use it
You order and we sell you things In order to perform our contract with you. If you cannot put the stuff you want to purchase from ART WEAR DIMITRIADIS into a basket, you cannot buy it!
Provide customers support and after-sale service and return policy In order to perform our contract with you in the best possible way
Be informed about what our customers like
In order to ensure we are giving you what you want
In order to stay ahead of the competition
Information you give us when you browse our site (IP address) and your location data in case you want to share it with us
How we use it
Improve our website and set default options especially for you (such as language)
In order to give you the best possible shopping experience
Protect and secure our website
In order to prevent and detect any kind of offences either against you or ART WEAR DIMITRIADIS
In order to meet our legal obligations about protecting and respecting your data as to their collection, processing and storage
You do not have to give us any of the abovementioned personal data and information, but if you do not may not be able to buy from our E-SHOP, thus receiving our optimal overall customer experience. But if you choose it will respect it.
Sharing your personal data
ART WEAR DIMITRIADIS will protect your personal data from any unlawful use or disclosure and it does not and will not share your personal data with any third party.
However, we share your personal data that we have received with your permission with the following categories of cooperating with ART WEAR DIMITRIADIS companies, with the aim of supporting, marketing and performance of our contract with you, always under certain conditions ensuring that your personal information is processed in a manner that ensures appropriate security and confidentiality. In more detail, we share your personal data with:
Companies helping our E-SHOP to work properly, as well to perform our contact with us and courier service providers.
Companies offering advertisement and promotional services
You will receive newsletter with promotional content either via sms or via e-mail by ART WEAR DIMITRIADIS only after having obtained your permission, with the aim of informing you about our new collections and keep you updated about our news.
How to stop receiving newsletters from ART WEAR DIMITRIADIS:
You can stop receiving newsletter from us at any time either a) by clicking ‘unsubscribe’ link that you will find in any e-mail that you receive from us or c) by contacting us at email@example.com, telling us you do not want to contact you anymore.
As soon as ART WEAR DIMITRIADIS will receive your request with any of the abovementioned ways we will update your profile to ensure that you will not receive any marketing messages.
Keeping your personal data
ART WEAR DIMITRIADIS only holds its customers’/users’ personal data that they have voluntarily provided us with as long as their account remains active or as long as it is necessary to offer you our services.
If reasonably necessary or required to meet legal or regulatory obligations and/or to prevent and detect offences, ART WEAR DIMITRIADIS may also hold some of your information as required, even after you have closed your account or it is no longer needed to provide our services to you.
You have a lot of rights regarding your personal data – information, that you have voluntarily provided us with. In more detail,
The right to be informed about how your personal data is being collected, used, processed and stored (like the present notice!)
The right to access the personal data we hold about you
The right to request the correction of inaccurate personal information we hold about you and the right to amend them by yourself through your Account
The right to request that we delete your data, or stop processing it or collecting it. In this case, ART WEAR DIMITRIADIS will be obliged to delete your data without undue delay where one of the following grounds applies:
(a) the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed
(b) the data subject withdraws consent on which the processing is based and where there is no other legal ground for the processing
(c) the data subject objects to the processing and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing
(d) the personal data have been unlawfully processed
(e) the personal data have to be erased for compliance with a legal obligation in Union or Member State law to which the controller is subject
(f) the personal data have been collected in relation to the offer of information society services referred to in Article 8(1).
The right to stop receiving direct marketing messages, withdrawing consent by clicking the ‘unsubscribe’ link, as it explained above
The right to request that we transfer or port elements of your data either to you or another service provider (right to data portability)
In case you decide to exercise any of the aforementioned rights, no fee shall be payable. To exercise any of the aforementioned rights, please contact us at firstname.lastname@example.org or alternatively contact us by Post to the following address: 15, Leocharous St., Athens, Greece (PC 10562). We may ask you to pay a considerable fee in case your claim will be clearly unfounded and we will be charged with administrative costs.
Once you will exercise any of the aforementioned rights, we will immediately take care of your request and we will answer you within (30) workable days after its receipt. In any case, we will immediately contact you, in order to inform you either about meeting your request or about the objective reasons that prevented us from meeting it.
Postal Address: 1-3, Kifisias av., Athens, Greece (PC 11523)
Call Centre: +30210 6475600
Fax: +30210 6475628